Vendor Return Analyst (Remote)

As a Supply Chain Vendor Return Analyst, you will be responsible for managing the process for returning inventory back to suppliers.  This position evaluates dated product to return the inventory within the supplier return window to ensure the business is able to obtain appropriate credits.  This position will negotiate with the suppliers on return of product and will track and collect supplier credits.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Return Process

• Evaluates the short-dated inventory in the network and identify the items which are within the supplier return window

• Once approval is obtained from the supplier, this position will create the return purchase order for the Operations team to execute.

• Monitor and track the shipment of the return

• Monito and track the supplier credit memo and the matching of the credit memo by Accounts Payable

• Analyze the root causes for the short-dated inventory and recommend solutions to minimize the problem in the future.

Communication

• Communicates with supplier to obtain approval for the return

• Communicates on a monthly basis with the management team to assist the sales team on moving the dated product out of the product before falling into the return window.

Continuous Improvement

• Contribute to creating and enforcing workflows to meet best business practices.

• Recommends Improvements to the process to gain efficiencies, reduce time required to process, and reduce write-off amounts

• Develop and Maintain SOP for the return process

• Other tasks as assigned by manager

Required Qualifications

• Associate degree or equivalent work experience in a business-related field

• Has organizational, problem solving, and multi-tasking skills and shows a great attention to detail

• Strong customer orientation

• Possess strong interpersonal and communication skills, with the ability to lead and interact effectively with individuals at all levels of the organization.

• Proficiency in MS Office:  Word, Excel, PowerPoint

Preferred Qualifications

Bachelor’s degree

SAP/ERP experience highly preferred

Physical Demands

• Operating a computer or other office devices for the majority of the workday

• May occasionally need to move packages up to 10 pounds such as office supplies or equipment

• Must be able to communicate with others in person, over the phone, and in writing. 

• Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors

• Must be able to read and interpret various electronic and written documents.

Environmental Factors

• This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building’s primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.

Travel and On-call

• N/A

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$25/hr - $36/hr

The potential compensation range for this role is below. The final offer amount would be based on various factors such as candidate location (geographical labor market), experience, and skills. $25.10 - $30.72